Most of our systems are configured so that you log in with your email address and password. Please make sure you are using your email address and not just firstname.lastname.
If that still doesn't work, please go to https://login.linaro.org and try and login there. If you can't and you have set up the password self-service reset question, simply follow the instructions given in the Step-by-step guide below.
If you can't log in at https://login.linaro.org and you haven't set up the password self-service reset question, we have an automated Service Desk request that will take care of issuing you with a new password BUT you can ask a colleague or someone at Linaro to raise the request on your behalf in order to have your password reset.
To try to avoid abuse of the password reset automation, the following rules apply:
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If you can log in to one of Linaro's services, but not others, it is likely to be a permissions issue, not a password issue. If that appears to be the case, please raise an IT Support ticket and we will work with you to resolve the problem you are having.