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hiddentrue

If you have a question, a request or problem that you think IT Services can help you with, here is a short guide as to different options and when you should use which.

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  • First response to tickets within 14 hours for general issues (working hours as above).
  • First response to tickets within 2 hours for degraded service issues (working hours as above).
  • First response to tickets within 15 minutes for business critical issues (24/7).
  • First response to tickets within 24 hours for all other issues (24/7).

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IT Services is responsible for the following services:

  • Linaro Login
  • discuss.96boards.org
  • lists.96boards.org
  • bamboo.linaro.org
  • bitbucket.linaro.org
  • cards.linaro.org (archived Jira server)
  • collaborate.linaro.org
  • discuss.96boards.org
  • discuss.mlplatform.org
  • fileserver.linaro.org
  • ghactions.linaro.org
  • hackbox2.linaro.org
  • ircproxy.linaro.org
  • link.linaro.org
  • lists.96boards.org
  • lists.linaro.org
  • lists.openampproject.org
  • lists.trustedfirmware.org
  • op-lists.linaro.org
  • pastebin.linaro.org
  • people.linaro.org
  • projects.linaro.org
  • search.linaro.org
  • servicedesk.linaro.org
  • sonarqube.linaro.org
  • wiki.linaro.org

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